Legal

Privacy Policy

Effective Date: February 24, 2026

Welcome to Kissa, an audio streaming platform offering bedtime stories for kids. Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how Ushaar Hoomans Private Limited ("Company," "we," "our," or "us") collects, uses, and protects your information when you use the Kissa mobile application ("App") and related services.

By downloading, installing, or using Kissa, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Personal Information (provided by you)

• Name, email address, and account details when you register an account.
• Phone number and OTP authentication data for secure login.
• Payment information when you subscribe to premium services (processed securely by third-party payment providers; we do not store payment details).
• Communication data when you contact customer support.

B. Automatically Collected Information

• Device information (such as model, operating system, and unique identifiers).
• Usage data (such as how you interact with the App, preferences, and listening history).
• Log data (IP address, app crashes, performance diagnostics).

2. How We Use Your Information

We use the collected data to:

• Provide, personalize, and improve the App experience.
• Process subscriptions and payments.
• Ensure security and prevent fraudulent activities.
• Analyze app performance and usage.
• Send important updates, offers, or customer support responses (you may opt out of marketing communications at any time).

3. How We Share Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

• With Service Providers: Trusted third-party vendors assisting in payment processing, analytics, and hosting.
• For Legal Compliance: When required by law or to protect our rights, users, or the public.
• In Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

4. Data Retention & Security

We retain personal data as long as necessary to provide our services and comply with legal obligations.

We use encryption and secure protocols to protect your information, but no system is 100% secure. You are responsible for safeguarding your login credentials.

5. Children's Privacy

Kissa is designed for children, but accounts must be created by parents or legal guardians. We do not knowingly collect personal data from users under 13 years old (or the applicable age in your jurisdiction) without parental consent. If we discover such data has been collected, we will take steps to delete it promptly.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Withdraw consent for marketing communications.

To exercise these rights, contact us at [email protected].

7. International Data Transfers

If you access Kissa from outside India, your data may be transferred and processed in countries with different privacy laws. By using the App, you consent to such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through the App or other means. Continued use of Kissa after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Last Updated: February 24, 2026